Performance Management and Coaching
Introduction
“The
difference between ordinary and
extraordinary is that little extra.”
People
are an intrinsic part of every
organization. Today’s organizations
are faced with the challenge to
identify and develop channels
to draw and develop the potential
of their workforce. What drives
a person and motivates them to
perform? How can the organization
understand, monitor and enhance
their performance? People are
vital assets of the organization
along with systems, procedures
and technology and their efforts
contribute extensively in its
development, growth and its ultimate
success. People are as different
as the five fingers of our hand
and thus it is important for today’s
managers to understand the diverse
traits and characteristics of
human nature and then try to extract
the best out of them. Performance
Management is about executing
the organizational strategy and
not merely Performance Appraisal.
Teamed with Performance Coaching
it is an ongoing process and believes
in a win-win situation. The workshop
aims at the following:
Objectives
- Understanding
what drives an individual to
their best performance
- Understanding
the factors influencing the
work life
- Understanding
motivation and its different
facets
- Experiencing
and understanding people’s
roles and their responsibilities
in an organizational context
- Identifying
the importance, contribution
and the differences between
personal capacity and the team
capacity
- Understanding
the vital role of feedback and
method of soliciting and giving
feedback
- Identifying
and assessing the prevalent
practices of performance system
in the Fortune 500 companies
- Understanding
the factors influencing emotions
in individuals and drawing personal
emotional quotient
- Understanding
what goes into coaching people
effectively and how effective
one is as a coach
- Insights
into myths and critical dimensions
of communication
- Enabling
people to understand the potential
of individuals
- Planning,
managing and influencing people’s
performances
Process:
The
methodology adopted is primarily
semi-structured wherein enough
scope is provided for the deeper
human processes to emerge. The
small group activities are designed
so as to enable an individual
to look into their own inner self
with a clear purpose to understand
themselves and human processes.
Audio and Video clippings are
used to drive home the points.
Case studies and role plays are
used along with reflection exercises.
Outcomes:
- A better
understanding of oneself as
a Coach and mentor
- A deeper
understanding of the meaning
of performance
- Understanding
of the contributions one needs
to make at the various levels
in the organization
- Ability to
asses individual’s and
team performance
- A deeper
understanding of ones emotions,
and the need to develop the
weaknesses in handling emotions
of oneself and others
- The understanding
about looking at alternatives
to people development in an
organization
- A deeper
appreciation for roles in an
organization and understanding
one’s orientation towards
the same
- The way of
planning and managing performance
in an organization
The
Competencies this workshop aims
to build in the Participants:
Managing
systems and processes:
Has developed the ability to effectively
use systems and processes to measure,
monitor, manage, or impact performance.
Composure:
The ability to maintain
a constructive and composed focus
in facing and overcoming tough
situations.
Time
sense: The ability to understand
the timeliness and planning required
while executing a task.
Matured
mentoring and coaching: The
ability to handle emotions at
work place and nurture second
line development.
Developing
people: The ability to
provide job-relevant learning,
developmental experiences, and
feedback to enhance individual
performance.
Building
team spirit: The ability
to develop and maintain productive,
effective, high morale, and high
performance teams.
Planning,
organizing, and coordinating:
The ability to efficiently
develop and implement plans to
accomplish goals.
Performance
management: The ability
to set clear goals for self or
others; assigns responsibility;
measure performance; and seeks
and delivers feedback to achieve
quality, timely results.
Duration
of the Workshop: Two days
Participant
profile
- Functional
Head/ Sector Heads
- Senior Management
- Supervisors/
Team leaders
- Human
resource professionals heading
the function.
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